Revision Policy

-Minor revisions may be requested within 1 week of service.  Minor revisions are complimentary and are based on studio availability.  Minor revisions may require photos for assessment.

-Major revisions may incur additional costs based on assessment.  Major revisions may require photos and/or an in studio consultation in Seattle.

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Refunds

Studio Policy - The Haircolor Studio does not offer refunds on services.

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Cancellation/No-Show Policy

-We understand that life can change unexpectedly and at times it may affect your appointment with us.  

-Last minute cancellations and "no-shows" are detrimental to our business.  

-We offer email and text message reminders, so please opt in.  

-Missed confirmations does not waive cancellation fees.

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Standard Appointments:

-       Cancellations under 24 hours of your scheduled service will result in fees of 100% of your scheduled service cost.

-       Cancellations under 48 hours of your scheduled service will result in fees up to 50% of your scheduled service cost.

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Corrective Color/Transition Appointments:

        Due to the much longer appointment times that are blocked out for these services, cancellations less than 7 days prior to your appointment will result in fees of 50% of your scheduled service cost.  Cancellations under 48 hours of your scheduled service will result in fees up to 100% of your scheduled service cost.  

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-No-Show fee is 100% of your scheduled service cost.

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Product Returns/Refunds

Products purchased from online store are subject to the return policy listed on saloninteractive.com.  Products purchased in studio may be returned for refund within 7 days.  Sales event products/equipment (sold on sale at less than MSRP) are final sale and not returnable.